Terms of Service

1. Acceptance of Terms

By accessing or using the SchoolPTO platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you may not use the Service. These Terms apply to all users, including organization administrators and members.

2. Description of Service

SchoolPTO provides a platform for parent-teacher organizations to manage membership, a private family directory, events, volunteer sign-ups, fundraising campaigns, and email newsletters.

3. User Accounts

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the security of your account credentials.
• You must notify us immediately of any unauthorized use of your account.
• You may not share your account with others or create accounts for anyone other than yourself (organization administrators may create accounts on behalf of their organization).

4. Organization Administrators

Organization administrators who use the Service agree to:

• Provide accurate information about their organization and membership tiers
• Set appropriate membership, event, and refund policies for their organization
• Comply with applicable laws regarding member and student data privacy
• Use the platform in a manner consistent with their organization's policies

5. Members

• Parents or guardians join a membership and may add family members through the platform.
• By joining, you agree to the specific membership terms, and any event or ticketing terms, set by your organization.
• You are responsible for ensuring that all information provided about your family is accurate.
• Membership tiers, event capacity, and volunteer opportunities may be limited and are available on a first-come basis.

6. Payments & Fees

• Payments are processed securely through Stripe. By making a payment, you also agree to Stripe's Terms of Service.
• Membership dues, event ticket prices, and donation amounts are set by each organization and paid directly to that organization's own Stripe account.
• SchoolPTO charges organizations a platform subscription fee; we do not add our own charge on top of a member's dues, ticket, or donation payment. Stripe's own payment-processing fees still apply and are set by Stripe.
• Refunds are subject to the policy set by the organization. Stripe processing fees are generally non-refundable.
• SchoolPTO does not hold member funds on behalf of an organization.

7. Cancellations & Refunds

Each organization sets its own membership and event refund policy. Paid event tickets are refunded at the organization's discretion; free RSVPs and volunteer sign-ups can generally be cancelled directly by the member.

If an organization cancels a paid event, attendees will receive a refund according to that organization's stated policy, less any non-refundable processing fees.

8. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service or its infrastructure
• Upload malicious code or content
• Impersonate another person or entity
• Scrape, crawl, or use automated tools to access the Service without permission

9. Intellectual Property

The Service and its original content, features, and functionality are owned by SchoolPTO and are protected by copyright, trademark, and other intellectual property laws. Organizations retain ownership of their own content and data.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or secure. We are not responsible for the content, quality, or conduct of any organization, event, or campaign hosted on the platform.

11. Limitation of Liability

To the fullest extent permitted by law, SchoolPTO shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability for any claim arising from the Service is limited to the amount you have paid us in the 12 months preceding the claim.

12. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms. Organizations may request account deletion by contacting us. Upon termination, your right to use the Service ceases immediately.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify registered users of material changes via email. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions.

15. Contact Us

If you have questions about these Terms of Service, please contact us at:

Email: [email protected]